FAQs
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As of 2023, Sukoon Insurance (formerly Oman Insurance Company) acquired 93% of the company's shares. Following the acquisition, we are now Sukoon Insurance's subsidiary. -
No, there Will be No change to banking information including, but not limited to, IBAN, bank account numbers, online payment methods, and any current agreements in place to that effect. -
All our existing contracts, service level agreements, and committed turnaround time remain unchanged until either their expiration or termination (in accordance with standard policy terms and conditions). -
The claims process will remain the same as before. Please visit claims section to submit your claim. -
If you have used ASCANA Takaful's brandmark in any of your marketing materials (including websites and portals), please update them with Sukoon Takaful's. For assistance, please contact your Relationship Manager at Sukoon Takaful.